INTRODUCTION

Welcome to Sweatbar. These Terms and Conditions govern your use of our services and facilities. By enrolling in classes, purchasing memberships, or using our studio in any manner, you agree to comply with and be bound by these terms. If you do not agree with any of these Terms and Conditions, please do not participate in our classes.

  1. Membership and Class Enrollment

    1. Membership Plans: We offer various membership plans. Details of each plan, including pricing and benefits, are available at our front desk and on our website.
    2. Class Reservations: Classes must be reserved in advance. Reservations can be made online, by phone, or in person. Availability is on a first-come, first-served basis.
    3. Cancellation Policy: Cancellations must be made at least 6 hours in advance to avoid a cancellation fee. Failure to cancel within this timeframe may result in a charge for the class.
    4.  Class Package:

      All classes must be pre-paid before attending. You may do this when booking your place in a class, via a pre-paid pack or as a casual attendee. The sale of each class pack is subject to specific terms and conditions applicable to the type of membership which you hold, part of which can include a minimum commitment period, time limitations and/or class attendance limitations.

      Class packs cannot be shared across different studio locations. If you wish to attend multiple studios, we recommend either buying a pack at both studios, or buying a pack at one and paying casually at the other studio. Class packs are non-transferrable between holders, and may not be sold, traded, gifted, shared, provided or otherwise transferred to any person other than the purchaser. Each class pack contains a strict expiry date. If the number of classes for which the class pack entitles attendance have not been used by the holder before the expiry date, then those classes will expire and no refund will be given for any unused classes.

  2. Payment and Billing

    1. Payment Methods: We accept payments by credit card, debit card, and cash. All payments are due at the time of service or as specified in your membership agreement.
    2. Auto-Renewal: Memberships may automatically renew at the end of the term unless you provide notice of cancellation at least 30 days before the renewal date.
    3. Refunds: Payments for classes, memberships, and packages are non-refundable except in cases of documented medical conditions or other extenuating circumstances, at our discretion.

  3. Studio Rules and Etiquette

    1. Attire: Proper athletic attire and footwear are required. Please refrain from wearing jewelry that may damage equipment or pose a safety risk. For hygiene purposes, socks must be worn at all times during your workout. Grip socks are available for purchase in the studio.
    2. Personal Belongings: We are not responsible for lost or stolen items. Please keep personal belongings in designated storage areas.
    3. Conduct: We expect all members and guests to conduct themselves in a respectful manner. Disruptive behavior, harassment, or any form of abuse towards staff or other members will not be tolerated.

  4. Health and Safety

    1. 4.1 Medical Clearance: By participating in our classes, you represent that you are in good health and have no condition that may prevent you from safely engaging in physical activity. Please consult with your physician before beginning any exercise program.
    2. 4.2 Injury Waiver: You acknowledge that participation in Pilates and fitness activities involves inherent risks. You agree to release SWEATBAR, its employees, and agents from any liability for injuries or damages sustained during participation. You must notify your instructor if you have any pre-existing injuries or medical conditions which may impact upon your ability to perform the exercises in our classes.
    3. 4.3 COVID-19 and Communicable Diseases: Members must adhere to our health and safety protocols, including but not limited to wearing masks, sanitizing hands, and maintaining social distance as required. Please do not attend the studio if you are experiencing symptoms of any communicable disease.
    4. 4.4 Pregnancy: If you are pregnant, we suggest you enroll in our prenatal class. Please contact our team to learn more about the class.

  5. Informed Consent

    Members hereby understand and acknowledge that the training, programs and events held by the SWEATBAR may expose members to many inherent risks, including accidents, injury, illness, or even death. Members assume all risk of injuries associated with participation including, but not limited to, falls, contact with other participants, the effects of the weather, including high heat and/or humidity, and all other such risks being known and appreciated by members.

    Members hereby acknowledge my responsibility in communicating any physical and psychological concerns that might conflict with participation in activity. Members acknowledge that members are physically fit and mentally capable of performing the physical activity members choose to participate in.

    For security reasons and to protect our members and employees, certain areas in the clubs are monitored by surveillance cameras. Members are aware to not leave valuables unattended. Sweatbar is not responsible for the loss of goods/belongings inside the studio area.

    After having read this waiver and knowing these facts, and in consideration of acceptance of participation and the SWEATBAR services to HOLD HARMLESS, WAIVE AND RELEASE the SWEATBAR, its officers, agents, employees, organizers, representatives, and successors from any responsibility, liabilities, demands, or claims of any kind arising out of member participation in the SWEATBAR training, programs and/or events.

  6. Privacy Policy

    1. Personal Information: We collect personal information to provide you with our services. This information is kept confidential and will not be shared with third parties without your consent, except as required by law.
    2. Communication: By providing your contact information, you consent to receive communications from us regarding your membership, classes, and promotions. You may opt-out of promotional communications at any time.

  7. Changes to Terms

    1. Modifications: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website or notifying members via email or other means.

  8. Governing Law

    1. Jurisdiction: These terms are governed by the laws of Indonesia. Any disputes arising from these terms will be resolved in the courts of Indonesia.

  9. Contact Information

    1. Inquiries: For questions or concerns regarding these Terms and Conditions, please contact us at halo@sweatbar.id.

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing SWEATBAR. We look forward to supporting your fitness journey!